The shipping insurance for valuable parcels
Secursus was created in 2018 to provide the best way of insuring precious and valuable goods during shipment in a matter of clicks. At Secursus, our goal is simple: we want to provide the coherent shipping insurance service everyone has been waiting for. One that covers all items, even precious ones, without costing an arm and a leg.
What carriers offer
All carriers offer their own insurance coverage: Dhl Express, Fedex, UPS, Chronopost, Colissimo, La Poste, DDP…The rates charged are generally 1% of the item’s value, with a minimum rate somewhere in the region of €10.
The majority of their insurance schemes have terms and conditions that are tricky to find and even trickier to understand. From the numerous exclusions to the lack of information regarding payouts, customers are often lost. The procedures that need to be followed in order to obtain a compensation can be pretty heavy going, and consumers often end up feeling like they are purchasing an insurance for absolutely nothing.
Shipment insurance is regulated, requiring a contract that must be both read and signed. Either physically or electronically. It is frequently offered at the drop-off desk by staff who have received light to no training. Meaning customers find themselves insuring an item without even knowing that this is something featured in the exclusions list. And that exclusions list is often really long: collectables, watches, art, jewelry, high-tech goods, computers, luxury clothing and all second-hand goods.
Items that are not brand new are valued at a greatly depreciated rate. And insurance payouts never match their most recent sale value. Dealers consequently find themselves out of pocket, as they are never awarded a payout in full when an item is lost or stolen.
Secursus offers the best-performing shipping insurance for valuable parcels. Far more reasonably priced, with a rate fixed at 1% of the value of the item being shipped, starting at a minimum rate of €1,50. Our coverage extends to all items that can be found in retail outlets. Including all those usually excluded by carriers or online shipment solutions.
Available to businesses and private individuals alike, the fully automated Secursus platform allows you to insure in less than 2 minutes any parcel up to a value of €100,000. Our Terms and Conditions are designed to be fully clear and easy for absolutely everyone to understand.
The handful of rules that must be followed are listed in detail under “Customer’s obligations”, making it crystal clear what to do whenever a parcel is shipped. For example, goods must be shipped in rigid packaging and there must be no indication whatsoever of the nature of what is inside the package.
Our responsive customer service team is on-hand 7 days a week to process claims and compensate our customers as swiftly as possible. Once the compensation claim is submitted and approved, the payout is made within 30 working days.
If you have any questions, do not hesitate to get in touch with the Secursus team, either by email or via our social networks. We’ll be more than happy to help!