Resources
Useful articles, information and resources
How to Ship Trading Cards (Pokemon, Baseball)
Shipping Pokemon cards to a buyer, to PSA or Baseball cards can be quite tricky, as a valuable card retains their value by either the condition of the card, or if a booster pack that is sealed and must remain sealed. ...
How to Ship a Guitar - Step by Step Instructions
As a musician or guitar collector, you may hold a deep connection for your six-string. That's why when it comes to sending your Fender, Gibson Les Paul, or classical guitar, the stakes are high....
Lost or Stolen Package: What You Need to Know
You shipped a package, and it went missing in the mail? You're expecting a package and believe it's gone missing? Or perhaps someone stole your package? Here is our complete guide to determining whether your shipment is genuinely lost or delayed, as well as...
What is Route Package Protection?
You've come across Route Package Protection online, and you're wondering if this extra protection is needed if it's really protecting your shipments, and what happens if you choose not to take it. This blog post tells you everything you need to know about...
Auctane - The leading provider of postage services
Discover Auctane, previously known as Stamps.com, who is the leading provider of postage and shipping services....
White Glove Delivery: All you need to know
Package delivery services may not be the best choice for sending bulky or fragile items. White-glove service is necessary in this case....
When should you submit your claim?
It's important to open a claim within 14 days of the shipping date if your shipment hasn't arrived. If your shipment has been delivered, you (or the recipient) have 3 days to report any issues....
What proof of value do we need in the event of a claim?
The only 2 proofs of value needed in the event of a claim are for Brand New Goods: an invoice between the sender and the receiver for the Goods(s) dating less than 2 months from the Collection Date....
Remove sensitive information on the shipping label
Your box should appear neutral without any indication of its value or contents. It's important to remember not to write the contents or value of your package on the shipping label or anywhere on the outer packaging. For example, do not write "watch" or...
Always use strong and resistant packaging materials.
Please ensure your items are packed securely using a sturdy outer packaging, like a cardboard box. Avoid attaching the shipping label to flexible materials like envelopes or plastic bags....
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