Shipping insurance

It’s a type of coverage that protects the items you send by mail, postal services and package carriers. Depending on your provider, it may cover loss, theft, damage, delay and all events that cause you a financial damage from a shipment problem.

It’s important to note that this insurance cannot be combined with the protection offered by the carrier, and you can’t receive more than the value of the insured item.

The insurance protects your bottom line and ensures customer satisfaction, as shipping issues will be quickly resolved.

Rates for Shipping Insurance vary from 0,5% to 4% of the insured value. They vary a lot depending on your insurance provider and you should always check the coverage requirements: the cheaper it is, the more requirements you may have to meet.

The insurance can be offered by an insurer, an insurance broker or by the carrier directly. Buying shipping insurance directly from the insurance provider allows you to pay the right price and avoid unnecessary middlemen commissions.

You may find coverage directly from an insurer, from a carrier or from an insurance broker. To get the best coverage and the most affordable rates, it is recommended to avoid having too many middlemen that may resell the protection with a considerable markup. Secursus is an alternative to companies like UPS Capital, ParcelPro, InsureShield, Shipsurance, Ecabrella, Route, UPIC insurance.

To add protection to your package, just sign up and fill out the form. Information such as the tracking number, the item’s description and value are required. Once protected, you’ll receive a confirmation email. Before taking out the protection, you must carefully read the protection terms and conditions as the coverage has some limitations and exclusions.

Shipping Insurance protects your bottom line and covers all financial damage you may have following a loss, damaged or stolen shipment. As the coverage from the carriers is limited and often useless, additional protection is helpful if the coverage and pricing match your needs. If you send valuable packages, the insurance makes sense to protect the item you ship, and ensure customer satisfaction. Buyers may be reluctant to buy an expensive item online without proper package protection.

Insured package delivery is rare, and the included coverage is very limited. For example if you use DHL, FEDEX, UPS or USPS, you will only be compensated a fixed amount, not related to the real value of your item. We recommend always carefully reading the terms of use to understand better how much you will receive from a shipping problem.

Yes, it is possible on Secursus, under certain conditions. As fraud particularly comes from individuals, we set up a procedure to grant you coverage so you can insure as an individual. Please contact us to validate your account before taking out the package protection.

Yes, Secursus allows you to add coverage to multiple packages at the same time. If you need to insure more than 100 packages a month, please reach out to our sales teams so we can arrange a demo of our tools for large businesses. We provide APIs, webhooks and insurance App to seamlessly insure your package.

Once the proper documentation is uploaded, our team needs a few hours to process the claim and payments are made within 72 hours at the maximum. Payments are made by bank transfer only. To speed up the claim process, you must fully know the required documents. If you need any assistance and want to learn more about the documents required in event of a insurance claim, please reach out to our team.

The Secursus protection is valid for express carriers such as FedEx, DHL, Amazon, USPS, UPS, Aramex, TNT, Evri, Canada Post, Australia Post, Japan Post, La Poste, PostNL, Deutsche Post, GLS, Yodel, DPD, OnTrac, Blue Dart, China Post, Hongkong Post, SingPost, Korea Post, and many more. It is important that you always choose a shipping method that requires a signature upon delivery. The signature or the delivery confirmation is the only to know if the delivery was successful or not. If you wish to send shipments without a signature, we may offer limited coverage up to $200.