Resources
Useful articles, information and resources
White Glove Delivery: All you need to know
Parcel delivery services may not be the best choice for sending bulky or fragile items. White-glove service is necessary in this case....
When should you submit your claim?
It's important to open a claim within 14 days of the shipping date if your shipment has not arrived. If your shipment has been delivered, you (or the recipient) have 3 days to report any issues....
Which proof of value do we need in the event of a claim?
The only 2 proofs of value needed in the event of a claim are for Brand New Goods: an invoice between the sender and the receiver for the Goods(s) dating less than 2 (two) months from the Collection Date....
Remove sensitive information on the shipping label
Your box should appear neutral without any indication of its value or contents. It's important to remember not to write the contents or value of your package on the shipping label or anywhere on the outer packaging. For example, do not write "watch" or...
Use Neutral Packaging
We ask you to pack your items well and use rigid outer packaging, such as a cardboard box. Do not put the shipping label on soft materials such as envelopes or plastic bags....
Metapack: The All-In-One E-Commerce Shipping and Delivery Platform
Metapack offers complete solutions for e-commerce delivery and fulfillment, such as software for delivery management, management of carriers, and analytics....
Freight Insurance - How to find the best coverage
Freight insurance protects shippers and third parties from financial loss or damage during the transportation of goods....
Evri lost parcel: the guide
Your Evri parcel is lost and you wonder what to do in this situation and how to ask for Evri's help. In this article we explain you all the steps....
Parcelhero: shipping parcel at low costs
ParcelHero makes sending a UK parcel very easy and quick. Compare prices for the best couriers and book fast with the same day collection....
Cargo Insurance: Choose the best coverage
Lost or damaged shipments can have significant financial consequences and threaten your business. To avoid the hassle, you can use cargo insurance to protect your cargo from transportation risks....
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