Secursus insures your shipments instantly, for a much lower rate than carriers or shipping agents. There is no need to request a quote as the price is the same for everyone who uses our service, just use our insurance calculator and see how much it will cost you to insure your valuable goods during transit.
To find out the pricing of our carrier insurance, all you have to do is enter the value of the shipment you want to insure at the top of the page. Our calculator instantly displays the price of the insurance.
Our site tells you how much to pay when you fill in the value of your merchandise. The cost of our insurance does not vary depending on whether you send 1, 10 or 50 parcels. Also, the cost of the parcel insurance remains the same, whether you send your parcels localy or internationally.
Yes, the delivery of the parcel with signature is essential because without a signature, we have no proof that a parcel has been delivered or not. This is a necessary condition for sending valuable parcels. Just make sure you choose the right shipping method when booking your shipment online.
We know that losing a package or receiving a damaged package is a source of significant stress, which is why our claims procedure has been greatly simplified. We have created a claims platform where you can submit the few necessary documents and chat with one of our agents. Once the documents submitted, we’ll process them within 7 working days and pay out your claim straight away.
Secursus covers most fragile items but they must be well packaged to withstand normal handling in transit. You may not know it, but the parcels travel on automatic belts and fall into a huge box where many parcels are stacked on top of each other. You need to make sure that your items can withstand a drop from one meter without being broken. Otherwise, it just means that your items cannot be shipped with a regular carrier but with a "white glove" carrier who knows how to handle fragile goods.
The insurance covers the fault of the carrier including:
• The loss of the shipment
• The damage of the items shipped
• The theft that occurred within the carrier's network
The insurance does not cover:
• Theft that occurs before shipment, or after the shipment being delivered
• Badly packaged items
• Cosmetic damage such as scratches, scuffs, deformations