My name is Valentin and I'm the co-founder and CEO of Secursus, the online shipping insurance.
A few years ago, I used to work in the vintage watch industry and I often had to ship and receive watches through carriers.
At that time, my main concern was the shipping insurance, as watches were almost always excluded from carrier coverage I was using.
Secursus was a service I could only dream of to insure my watches and no longer worry about potential loss or theft of my packages.
Since no relevant insurance was available at the time, I decided that it was my opportunity to start Secursus.com, an online shipping insurance specialised in insuring watches.
If you are wondering how to ship a watch and how to fully insure a watch against loss, theft and damage, please read the following :)
Here are my tips for shipping a watch:
Ship a watch: Discretion needed
When sending a watch, the most important rule is to keep thieves away from your package. To do so, you must not write anything on the outside of the packaging that could indicate that there is a watch inside it.
When the carrier asks what is inside the package, you must declare "Precision instrument" or "Mechanical instrument" but you must not write the word "watch" at all.
If you are a watch company, your company name/email address may contain a sensitive word such as "watch", "luxury", “jewellery” etc.
Delete these words and shorten them. For example, change "Vintage Watch Company" to "VW Co". Always check the shipping label for any sensitive words or any useless shipping details.
At Secursus, it is a mandatory rule to insure your watch. This is called a risk mitigation technique that decreases the risk of theft and also decreases the shipping cost for insurance.
Put this smaller box inside a bigger box (also called pizza box)
Add an extra shipping label on the small box. If the main label falls off, at least the carrier will open it and find another label inside.
Make sure the main shipping label is stuck on a hard surface
CAUTION: Never ship your watch in a plastic envelope or a bag. Always use a sturdy cardboard box as the outer packaging.
Send a watch: best shipping carriers
You do not want to ship a watch via the wrong carrier, even if you have insurance.
Bad carriers lose packages and if they do, they will not admit it.
As previously mentioned, always consider fast and reliable shipping carriers such as DHL, Fedex, UPS etc to ship your watches (You can easily find cheap shipping costs online using a comparators). Do not forget to add the signature delivery options , otherwise your package will be delivered to your porch, or possibly to someone else.
Each shipping carrier offers different shipping services and for your watch. You can choose next day delivery, same day shipping, weekends deliveries, overnight delivery, priority mail express or Saturday delivery. Of course the shipping charges are bases on the shipping method and shipping options you choose!
You can find great rates online thanks to Parcel2Go for example and your recipient will also have a great delivery experience. Which is not to be taken lightly.
Always double check that the signature on receipt is mandatory, and that the carrier is not allowed to give the package to someone else, or even worse, to a collection shop such as a grocery store, a supermarket etc.
Selling watches online: Be careful who you sell to
Watches are expensive and that is exactly what scammers are looking for. This is why I would definitely recommend never shipping a watch without receiving a payment first. Indded, do not ship your packet before you have received the paiement because we can not guarantuee their honesty!
Beware of buyers who do not seem interested in the watch itself, but primarily interested in a quick transaction.
Always Google buyers’ names to see if they have a history of scamming.
The most common scam comes from private buyers: they will tell you that they never received the package but in fact, they are already wearing your watch on their wrist!
They will try to defraud you and defraud the insurance as well.
Shipping insurance to insure your watch
Did you know? At Secursus, we handle a lot of claims, and watches are often involved in insurance fraud.
If you are looking to send a watch and need a shipping insurance, Secursus will insure your watch in just a few clicks and at the best possible rate. At Secursus we are not excluding items such as luxurious object (watches, art, antiques etc). You can ship you watches even the rarest ones or expensive ones: Rolex, Omega, Breitling, Patek or Cartier...)
The mandatory option for insuring your shipped item is a tracking number: you need the tracking information to insure your package, moreover you can track your order status package in case its delayed or lost or to evaluate the transit-time.
If you are a watch seller or buyer, please feel free to reach out to me if you need advice on how to ship a watch.