GLS insurance vs Secursus: what's actually covered
Compare GLS cover with Secursus and see where it stops.
GLS Insurance
- Jewellery, gold, art (not carried)
- Watches, pearls (not carried)
- High-tech, second-hand (limited)
- Antiques, collectibles (not carried)
Secursus Insurance
- Second-hand items
- Watches and jewellery
- High tech, mobile phone
- Collectibles
| Parcel Value | GLS Price | Secursus Price |
|---|---|---|
| £500 | Not applicable or unknown | £5.00 |
| £1,000 | Not applicable or unknown | £10.00 |
| £2,000 | Not applicable or unknown | £20.00 |
| £3,000 | Not applicable or unknown | £30.00 |
| £5,000 | Not applicable or unknown | £50.00 |
| £10,000 | Not applicable or unknown | £100.00 |
GLS has no dedicated parcel insurance: its liability is limited to the CMR Convention, about £9 per kilo, and jewellery, gold, precious metals and stones, art and antiques are not carried or covered at all. Secursus covers the full value up to £90,000. Source: GLS General Terms and Conditions.
Insure your GLS parcel in 3 steps
Ship your GLS parcel as usual and insure it in a few clicks on Secursus.
GLS insurance: what it covers and where it stops
Is my GLS parcel automatically insured? Not really. GLS offers no dedicated parcel insurance: its liability is capped by the CMR Convention at about £9 per kilo, so a light valuable parcel is barely covered. A long list of valuables is not carried or covered at all. Here are the key limits.
| GLS cover | Limit |
|---|---|
| Default liability | About £9 per kilo (CMR) |
| Jewellery, gold, art, antiques | Not carried, no cover |
| Consequential loss | Not covered |
| Basis of value | Purchase or resale value, lowest |
| Small claims | Not accepted below a threshold |
Items GLS will not carry or cover
GLS excludes these valuables from carriage: it will not transport them, and accepts no liability if it does. Ship them with GLS and a loss leaves you with nothing. Secursus insures them at their full declared value.
| Item | GLS treatment | Cover |
|---|---|---|
| Jewellery, pearls, watches | Not carried | No cover |
| Gold, precious metals & stones | Not carried | No cover |
| Works of art, antiques | Not carried | No cover |
| Phone & pre-paid cards | Not carried | No cover |
| High-tech, second-hand | Restricted | Limited cover |
Why insure your GLS parcel with Secursus?
GLS has no real parcel insurance, so Secursus, a dedicated parcel insurance, covers your GLS shipment at its full value, up to £90,000 per parcel, including the jewellery, gold, art and antiques GLS won't carry or cover.
Our shipping insurance reimburses these items at their real value, with no depreciation and no excess, and you never disclose your parcel's value to the carrier (except for customs).
Why should you use additional insurance for your GLS parcel?
When you compare parcel solutions, GLS stands out for having no dedicated cover and a weight-based liability of about £9 per kilo. Secursus insures 99% of goods sold online, even the riskiest, up to £90,000 per parcel.
The same gaps appear on our Royal Mail insurance and DPD insurance pages.
You only pay for what you insure, from £1.50, with no subscription and no commitment.
Support and compensation
As an in-house insurer we run an online claims platform that guides you through every step. Report a GLS loss or damage, open your Secursus claim within 14 days of shipping, and we aim to pay within 72 hours of a complete file, 30 days maximum.
Coverage
Our cover goes up to £90,000 per parcel and includes the items GLS won't carry: watches, jewellery, precious stones, high-tech, art, antiques and collectibles, reimbursed at their full declared value with no depreciation.
Safety
If your GLS parcel is delayed, lost or damaged, open a claim with GLS first, then with Secursus. Keep your proof of posting and proof of value such as an invoice or receipt, and declare the real value when you take out cover.
Is GLS a reliable carrier?
GLS is a major European parcel carrier with a large road network across the UK and the continent.
It offers economical business and international delivery with tracking, which makes it compatible with Secursus cover.
But it provides no dedicated parcel insurance and excludes valuables, which is exactly where a top-up policy like Secursus helps.
Why choose Secursus for your GLS insurance?
We cover the items that GLS won't, from pick-up to delivery.
Claims Paid Within 30 Days Maximum
Our dedicated claims team handles everything for you:
- Report your claim; we guide you through every step
- We assist you with the process with GLS
- Receive compensation within 30 days of confirmation of the loss or damage by GLS
Full Coverage up to US$120,000
Our insurance covers most goods that are typically excluded:
- Watches and jewellery
- High-tech devices and mobile phones
- Vintage items and collectibles
- Second-hand goods
Shipping Tips & Prevention
Before shipping and insuring your parcel, you receive:
- Our shipping guidelines to protect your parcel
- Advice on packing and preparing goods for shipment
- Clear instructions to follow in the event of a problem
Frequently asked questions about GLS insurance
Everything you need to know about insuring your GLS parcels with Secursus.
Does GLS insure jewellery and watches?
No. GLS does not carry jewellery, pearls or watches, and gives no compensation for them. Secursus insures watches and jewellery at full value, up to £90,000.
Does GLS cover gold, art or antiques?
No. Gold, precious metals and stones, works of art and antiques are excluded from GLS carriage and compensation. Secursus insures jewellery, watches, precious stones, art and collectibles at their full declared value, up to £90,000.
Does GLS have parcel insurance?
Not a dedicated one. GLS liability is limited to the CMR Convention, about £9 per kilo, not the value of the contents. For real cover you insure separately with Secursus.
What is GLS's liability limit?
GLS liability is capped by the CMR Convention at 8.33 SDR (about £9) per kilo of the parcel weight, not its value. Secursus covers the full value, up to £90,000.
Can I insure my GLS parcel with Secursus?
Yes. Ship your parcel with GLS as usual, then insure it on Secursus the same day using your tracking number, up to £90,000, in about two minutes.
How do I make a GLS insurance claim?
Report the loss or damage to GLS, then open a claim with Secursus within 14 days of shipping. Keep your proof of posting and proof of value, and our team handles the rest.
Does GLS pay the full value of my item?
No. GLS pays only a weight-based amount (about £9 per kilo), excludes consequential loss and won't carry valuables. Secursus reimburses the full declared value, with no depreciation and no excess.
What items does GLS not carry?
GLS will not carry jewellery, pearls, watches, gold, precious metals and stones, works of art, antiques or phone and pre-paid cards, among others. Secursus insures jewellery, watches, precious stones, art and collectibles at full value.
When should I take out the insurance?
On the same day you ship. As you need a tracking number to insure, ship the parcel first and insure it on Secursus by 11:59pm on the day of departure.
Can I use Secursus with other UK carriers?
Yes. Secursus works with GLS, Royal Mail, DPD, UPS, Evri, Parcelforce and thousands of carriers worldwide. Sea carriers offering only container shipments are the exception.
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