Yodel insurance vs Secursus: what's actually covered
Compare Yodel cover with Secursus and see where it stops.
Yodel Insurance
- Maximum cover: £1,000
- Jewellery & precious metals (not carried)
- Phones, laptops, tablets (not carried)
- Art, antiques, furs (not carried)
- Goods over £500 (not carried)
Secursus Insurance
- Maximum coverage: £90,000
- Jewelleries
- Collector's items
- Watches and clocks
- Musical instruments
| Parcel Value | Yodel Price | Secursus Price |
|---|---|---|
| £500 | Not applicable or unknown | £5.00 |
| £1,000 | Not applicable or unknown | £10.00 |
| £2,000 | Not applicable or unknown | £20.00 |
| £3,000 | Not applicable or unknown | £30.00 |
| £5,000 | Not applicable or unknown | £50.00 |
| £10,000 | Not applicable or unknown | £100.00 |
Yodel gives free cover of only £50 and lets you enhance it to a maximum of £1,000, but it will not carry or compensate jewellery, precious metals and stones, art, antiques, furs, glass, electronics such as phones, laptops and tablets, or any goods worth over £500. Secursus covers the full value up to £90,000. Source: Yodel prohibited and restricted items.
Insure your Yodel parcel in 3 steps
Ship your Yodel parcel as usual and insure it in a few clicks on Secursus.
Yodel insurance: what it covers and where it stops
Is my Yodel parcel automatically insured? Barely. Every parcel includes £50 of cover, and you can enhance it to a maximum of £1,000. But a long list of valuables is not carried or compensated at all, and anything worth over £500 is refused. Here are the key limits.
| Yodel cover | Limit |
|---|---|
| Standard cover | £50 per parcel |
| Enhanced cover | Up to £1,000 max |
| High-value goods | Not carried over £500 |
| Prohibited items | No compensation |
Items Yodel will not carry or cover
Yodel refuses these items or excludes them from compensation. Ship them with Yodel and a loss leaves you with nothing. Secursus insures them at their full declared value.
| Item | Yodel cover |
|---|---|
| Jewellery, precious metals & stones | Not carried |
| Phones, laptops, tablets, consoles | Not carried |
| Art, antiques, furs | Not carried |
| Glass, goods over £500 | No cover |
Why insure your Yodel parcel with Secursus?
Secursus is dedicated parcel insurance that covers your Yodel shipment at its full value, up to £90,000 per parcel, including the jewellery, electronics, art and antiques Yodel won't carry or compensate.
Why should you use additional insurance for your Yodel parcel?
Our shipping insurance reimburses these items at their real value, with no depreciation and no excess, and you never disclose your parcel's value to the carrier (except for customs).
When you compare parcel solutions, Yodel's £50 standard cover and £1,000 cap stand out, and it refuses goods worth over £500. Secursus insures 99% of goods sold online, even the riskiest, up to £90,000 per parcel.
The same gaps appear on our Royal Mail insurance and DPD insurance pages.
Support and compensation
As an in-house insurer we run an online claims platform that guides you through every step. Report a Yodel loss or damage, open your Secursus claim within 14 days of shipping, and we aim to pay within 72 hours of a complete file, 30 days maximum.
Coverage
Our cover goes up to £90,000 per parcel and includes the items Yodel won't carry: watches, jewellery, precious stones, phones, laptops, art, antiques and collectibles, reimbursed at their full declared value with no depreciation.
Safety
If your Yodel parcel is delayed, lost or damaged, open a claim with Yodel first, then with Secursus. Keep your proof of posting and proof of value such as an invoice or receipt, and declare the real value when you take out cover.
Is Yodel a reliable carrier?
Yodel, now part of InPost, is one of the UK's largest parcel carriers, with a big locker, ParcelShop and home delivery network.
It offers affordable UK and international delivery with tracking, which makes it compatible with Secursus cover.
But its standard cover is only £50 and it refuses valuables and high-value goods, which is exactly where a top-up policy like Secursus helps.
Why choose Secursus for your Yodel insurance?
We cover the items that Yodel won't, from pick-up to delivery.
Claims Paid Within 30 Days Maximum
Our dedicated claims team handles everything for you:
- Report your claim; we guide you through every step
- We assist you with the process with Yodel
- Receive compensation within 30 days of confirmation of the loss or damage by Yodel
Full Coverage up to US$120,000
Our insurance covers most goods that are typically excluded:
- Watches and jewellery
- High-tech devices and mobile phones
- Vintage items and collectibles
- Second-hand goods
Shipping Tips & Prevention
Before shipping and insuring your parcel, you receive:
- Our shipping guidelines to protect your parcel
- Advice on packing and preparing goods for shipment
- Clear instructions to follow in the event of a problem
Frequently asked questions about Yodel insurance
Everything you need to know about insuring your Yodel parcels with Secursus.
Does Yodel insure jewellery and watches?
No. Yodel will not carry jewellery, precious metals or stones, so there is no compensation for them. Secursus insures watches and jewellery at full value, up to £90,000.
Does Yodel cover electronics like phones and laptops?
No. Mobile phones, laptops, tablets, computers and game consoles are on Yodel's restricted list and are not carried or compensated. Secursus insures electronics at full value, up to £90,000.
What is Yodel's maximum cover?
Yodel includes £50 of cover for free and lets you enhance it to a maximum of £1,000 per parcel. Secursus covers the full value, up to £90,000.
Does Yodel cover high-value goods?
No. Yodel does not carry goods with an order value over £500. For anything more valuable you need separate cover, which Secursus provides up to £90,000.
Can I insure my Yodel parcel with Secursus?
Yes. Ship your parcel with Yodel as usual, then insure it on Secursus the same day using your tracking number, up to £90,000, in about two minutes.
How do I make a Yodel insurance claim?
Report the loss or damage to Yodel, then open a claim with Secursus within 14 days of shipping. Keep your proof of posting and proof of value, and our team handles the rest.
Does Yodel pay the full value of my item?
No. Yodel caps cover at £1,000, refuses goods over £500 and won't compensate jewellery, electronics, art or antiques. Secursus reimburses the full declared value, with no depreciation and no excess.
What items does Yodel not carry?
Yodel will not carry jewellery, precious metals and stones, bullion, art, antiques, furs, glass, electronics such as phones, laptops and tablets, or goods worth over £500, among others. Secursus insures jewellery, watches, precious stones, art and collectibles at full value.
When should I take out the insurance?
On the same day you ship. As you need a tracking number to insure, ship the parcel first and insure it on Secursus by 11:59pm on the day of departure.
Can I use Secursus with other UK carriers?
Yes. Secursus works with Yodel, Royal Mail, DPD, UPS, Evri, Parcelforce and thousands of carriers worldwide. Sea carriers offering only container shipments are the exception.
Want to use the Secursus service ? Insure a parcel
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