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Yodel cover or Secursus: what pays out

£50 included, full value to £500, and nothing at all on the non compensation list.

Yodel Insurance

£50 included, full cover to £500
 
  • Maximum cover: £500
  • Items over £500 (at your own risk)
  • Anything with a battery (prohibited)
  • Tech, cameras, collectables (no cover)
  • Cash, bullion, glass (no cover)
BEST VALUE

Secursus Insurance

From £1.50
1% rate
  • Maximum coverage: £90,000
  • Jewellery
  • Collector's items
  • Watches and clocks
  • Musical instruments
Comparison of Yodel and Secursus rates
Parcel ValueYodel PriceSecursus Price
£500Not applicable or unknown£5.00
£1,000Not applicable or unknown£10.00
£2,000Not applicable or unknown£20.00
£3,000Not applicable or unknown£30.00
£5,000Not applicable or unknown£50.00
£10,000Not applicable or unknown£100.00

Parcel insurance from Secursus costs 1% from £1.50 and pays the declared value of what InPost accepts. Yodel, now handled by InPost, gives free cover of only £50 and offers full-value cover only for items worth up to £500; items above £500 travel at your own risk, tech, cameras, collectables, glass and cash get no compensation, and anything with a battery is prohibited. Secursus covers the full declared value of any item InPost accepts, including the categories it never compensates. Source: InPost (Yodel) prohibited and restricted items.

Insure your Yodel parcel in 3 steps

Ship your Yodel parcel as usual and insure it in a few clicks on Secursus.

1

Create your free account

Sign up in few seconds. No commitment, no minimum, no subscription fee.

2

Enter your shipment details

Provide the parcel's value and tracking number, describe its contents, and that's it!

3

Pay and you're covered

Secure payment by credit card; insurance certificate available instantly.

Insure my Yodel parcel now

Yodel cover levels in 2026

£50 on every label bought in the app

A label bought through the InPost app carries £50 of cover at no extra charge. Buy the label through a retailer or a marketplace instead and the cover is whatever that platform offers, which is why a Vinted or retailer return has to be claimed through them rather than through the carrier.

Full value cover, capped at £500

At booking you can upgrade to full value compensation, but only for items worth up to £500. The upgrade is quoted in the app rather than published as a rate card, and it does nothing for an item above the ceiling.

Yodel by InPost coverCeilingWhere it applies
Included cover£50Labels bought in the app
Full value upgradeUp to £500Items valued at £500 or less
Items worth more than £500No coverSent entirely at your own risk
Labels bought via a retailer or marketplaceSet by that platformClaim goes to the platform
Secursus£90,000Any carrier, any service

The £500 ceiling is a network rule, not a cover level

InPost states that the maximum item value it accepts is £500, even when extra cover has been purchased. That makes the ceiling structural: it is not that a £900 camera is underinsured, it is that the network does not want it in the first place, and a loss leaves the sender with no claim at all.

The Yodel non compensation list

The non compensation list is long and it targets exactly the goods whose value is hard to replace. These items can travel, but nothing is paid if they are lost or broken.

CategoryPositionEffect on a claim
Tech and electronics without batteriesNon compensatoryPhones, laptops, consoles, TVs, no payout
Optical itemsNon compensatoryCameras, lenses, binoculars, no payout
CollectablesNon compensatoryTrading cards, signed memorabilia, no payout
Glass, ceramics and delicate itemsNon compensatoryBreakage never paid
Cash, coins, bullion, gift cardsNon compensatoryNo payout at any level
Handmade or personalised itemsPartial at bestOnly the evidenced cost of materials
Anything containing a batteryProhibitedNot accepted in the network

The battery rule catches most electronics

Tech without a battery is non compensatory, and tech with a battery, built in or removable, is prohibited outright. Between the two rules there is no version of a phone, a laptop or a games console that Yodel will both carry and compensate.

Claim windows: 7, 14 and 30 days

A lost parcel has to be reported within 7 days, a parcel marked as delivered but never received within 14 days, and damage within 30 days. Compensation is capped at £50 unless additional cover was bought, and the packaging has to meet the published requirements, so photographs taken before the drop off are worth the thirty seconds they cost.

Two £450 parcels: a coat and a phone

A £450 wool coat can take the full value upgrade and is paid at £450 if it goes missing. A £450 phone is prohibited because of its battery, so nothing is paid and nothing could have been bought. Insured with Secursus, both parcels cost £4.50, which is 1% of the declared value, and both are paid at the value declared, within 3 days of the file being validated.

Yodel and Secursus, item by item

Point of comparisonYodel by InPostSecursus
Included cover£50 on app labelsNone, cover is bought per parcel
Ceiling£500 per item£90,000
Tech and electronicsNon compensatory or prohibitedInsured at declared value
Cameras and optical goodsNon compensatoryInsured at declared value
CollectablesNon compensatoryInsured at declared value
PriceQuoted at booking1% of value, from £1.50
Claim windows7, 14 or 30 days by case14 days from shipping
PaymentAfter investigationWithin 3 days of validation

What £50 is good for

Clothing, homeware and small low value goods are what this network is built for, and for them the included cover is a genuine free extra. Everything else runs into one of three walls: the £500 item ceiling, the non compensation list, or the battery rule.

The other UK carriers and their limits

No other UK carrier on this site refuses parcels on value alone. Evri insurance goes to £999 with Full Cover, DPD insurance keeps a £100 liability with Extended Cover on top, Royal Mail insurance reaches £2,500 on Special Delivery, Parcelforce insurance sells steps up to £2,500, GLS insurance pays by the kilo, UPS insurance and FedEx insurance price declared value at about 1%, and DHL insurance charges £12 up to £800. To see which network will take your parcel at all, compare parcel shipping solutions.

Why choose Secursus for your Yodel insurance?

We cover the items that Yodel won't, from pick-up to delivery.

Claims Paid Within 30 Days Maximum

Our dedicated claims team handles everything for you:

  • Report your claim; we guide you through every step
  • We assist you with the process with Yodel
  • Receive compensation within 30 days of confirmation of the loss or damage by Yodel

Full Coverage up to £90,000

Our insurance covers most goods that are typically excluded:

  • Watches and jewellery
  • High-tech devices and mobile phones
  • Vintage items and collectibles
  • Second-hand goods

Shipping Tips & Prevention

Before shipping and insuring your parcel, you receive:

  • Our shipping guidelines to protect your parcel
  • Advice on packing and preparing goods for shipment
  • Clear instructions to follow in the event of a problem

Yodel cover, question by question

The £50 cover, the £500 ceiling and what InPost never compensates.

How much cover does a Yodel parcel include?

Fifty pounds when the label is bought through the InPost app. Labels bought through a retailer or a marketplace follow that platform's own cover.

Can I insure a Yodel parcel for more than £500?

No. Extra cover applies only to items valued up to £500, and the network states that £500 is the maximum item value it accepts, even with cover purchased.

Can I send a phone or a laptop with Yodel?

Not safely. Tech without a battery is excluded from compensation, and anything containing a battery is prohibited, so the item is either uncovered or refused.

Are cameras and lenses covered?

No. Optical items sit on the non compensation list, so a lost or damaged camera is not paid whatever cover was bought.

What about trading cards and signed memorabilia?

Collectables are non compensatory. They can travel, but a loss produces no payout.

How long do I have to report a problem?

Seven days for a lost parcel, 14 days for a parcel marked delivered that never arrived, and 30 days for damage.

Does packaging affect a Yodel claim?

Yes. Compensation is refused where the packaging did not meet the published requirements, so photograph the packed parcel before you drop it off.

I bought my label through Vinted, who handles the claim?

The platform that sold the label. InPost directs those claims back to the retailer or marketplace rather than handling them directly.

What can Secursus cover on a Yodel parcel?

The declared value of any item InPost accepts, so up to £500, including the cameras and collectables Yodel does not compensate, from £1.50 per parcel.

When do I have to take out the Secursus cover?

After booking the label and before 11:59pm on the day the parcel leaves, because the tracking number is needed to open the policy.

Want to use the Secursus service ? Insure a parcel

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