Yes, DHL is 100% compatible with our insurance. Just make sure to send your DHL parcel with signature.
You can insure your DHL shipment in just a few clicks on Secursus. Just create your account, add a credit card, and fill in the insurance form. You first need to have the DHL tracking number ready and then enter the tracking number on Secursus.
Our insurance works in all countries except countries at war or under embargo.
Absolutely, there is no minimum or commitment on Secursus. We also offer an API which allow you to insure thousands of parcels directly from your website.
All carriers offering a direct delivery with signature. Thousands of carriers are accepted as long as they have an online tracking system.
Sea carriers offering only container shipments.
You must buy the insurance no later than the day of shipment. If your shipment is picked up in the morning, you will have until midnight to insure it with Secursus. Just go on our website and fill in the insurance form.
The earlier the better but no later than 14 days after the date of pick-up by DHL.
We recommend that you send a written complaint to DHL and try to locate the parcel.
Do not hesitate to check the DHL tracking on a daily basis.