How to send jewellery by courier — the essentials

Sending jewellery safely is about three things: discreet packaging, the right service, and proper insurance. Use this compact checklist.

Pack to prevent shock, crush, and tampering

• Box-in-box: place each piece in a small pouch/box, wrap (tissue + bubble), then suspend inside a larger rigid box with ~5 cm cushioning all around.
• Fill every void; nothing should rattle. Avoid loose peanuts for tiny items.
• Seal with reinforced H-tape across all seams; add tamper-evident tape if high value.
• Keep it discreet: no brand names or words like “jewellery,” “gold,” or “watch” on the outer box.

Documents & valuation

• Keep proof of value (invoice, receipt, appraisal) and clear photos of the item and the packed box.
• For returns/repairs, use low-detail descriptions inside the parcel; save specifics for invoices and insurance.

Choose the right delivery service

• Always use end-to-end tracking + signature on delivery (prefer adult signature).
• Fewer touchpoints = lower risk: choose timed/express services over economy.
• Check carrier rules: many standard services exclude or cap jewellery coverage—confirm before you ship.

Insurance that actually covers jewellery

• Carrier declared value ≠ insurance and often excludes jewellery.
• Use dedicated parcel insurance that explicitly covers loss, theft, and damage for jewellery.
• Insure at full replacement value and follow packaging/signature requirements to keep claims valid.

Label, handover, and sharing

• Print labels; verify address and postcode/ZIP.
• Drop off at a staffed counter and obtain a date-stamped receipt/scan—avoid drop boxes for high value.
• Share tracking privately; don’t allow safe-place or doorstep drops.

Customs (international only)

• Use correct HS codes and a realistic declared value (matching documentation and insurance).
• Include a commercial invoice (3 copies) and recipient contact details for clearance.
• Check destination import rules, duties/VAT, and hallmarking restrictions.

If something goes wrong

• File the claim promptly with tracking, proof of value, photos, and packaging details; keep all materials until resolved.