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Use neutral packaging and Shipping label

We ask you to pack your items well and use rigid outer packaging, such as a cardboard box. Do not put the shipping label on soft materials such as envelopes or plastic bags. It's essential to use a flat, rigid surface for the label to reduce the risk of it falling off. Soft packaging like envelopes and plastic bags are only covered up to €200.

If you would like us to review and approve your packaging before shipping, please contact us and we would be happy to assist.

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