Evri insurance vs Secursus: what's actually covered
Compare Evri cover with Secursus and see where it stops.
Evri Insurance
- Max. cover £999 (enhanced)
- Diamonds, precious stones (no cover)
- Gold, art, antiques, fur (no cover)
- Musical instruments, laptops (no cover)
- TVs, glass, cameras (no cover)
Secursus Insurance
- Maximum insured value: £900 per Evri parcel
- Second-hand items
- Watches, jewellery
- High-tech, phones
- Collectibles
| Parcel Value | Evri Price | Secursus Price |
|---|---|---|
| £100 | Not applicable or unknown | £1.50 |
| £250 | Not applicable or unknown | £2.50 |
| £500 | Not applicable or unknown | £5.00 |
| £750 | Not applicable or unknown | £7.50 |
| £900 | Not applicable or unknown | £9.00 |
Parcel insurance with Secursus covers the full declared value up to £900 per Evri parcel, from £1.50. Evri gives free cover of only £20 and lets you enhance it to a maximum of £999, but diamonds, precious stones, gold and silver items, art, antiques and electronics receive no compensation at all. Secursus insures valuables such as jewellery, watches, precious stones and collectibles up to £900 per Evri parcel. Source: Evri parcel cover and non-compensation items list.
Insure your Evri parcel in 3 steps
Ship your Evri parcel as usual and insure it in a few clicks on Secursus.
How much does Evri insurance cost in 2026?
The £20 that comes with every parcel
Every Evri parcel except Postable includes £20 of cover at no charge. If your contents are worth £20 or less, that is the whole story: a lost parcel is reimbursed at the value you entered when you booked.
Full Cover: up to £999 of declared value
Above £20 you can upgrade to Full Cover when you book, and the ceiling is £999. The premium is set at booking against the value you declare, so the cost of cover follows the contents rather than the weight. Evri also adds a digital signature automatically once the declared contents pass £50 and you have raised the cover, which matters because a parcel left without proof of receipt is harder to claim on.
| Evri cover | Ceiling | How it is priced |
|---|---|---|
| Included cover | £20 | Free on every parcel except Postable |
| Full Cover | Up to £999 | Quoted at booking on the value you declare |
| Above £999 | Not available | No Evri option at any price |
| Secursus on an Evri parcel | £900 of declared value | 1% of the value, from £1.50 |
What Evri pays, and what it asks for
Compensation is capped at the value you declared at booking, so an understated parcel is underpaid, and the payment goes to the sender, not the recipient. Evri also refuses claims where the packaging did not protect the contents, which is the second most common reason a file is closed after the exclusion list.
The list that decides most Evri claims
Evri splits its list in two. Prohibited items cannot travel at all. Items excluded from compensation can travel, but a loss or breakage is never paid, whatever cover you bought.
| Category | Evri position | What it means for a claim |
|---|---|---|
| Diamonds, precious stones | Excluded from compensation | Nothing paid, at any cover level |
| Items largely made of gold or silver | Excluded from compensation | Nothing paid, even under Full Cover |
| Electronic devices and displays | Excluded from compensation | Phones, laptops and TVs travel at your risk |
| Photography and optical equipment | Excluded from compensation | Cameras and lenses are not covered |
| Memorabilia and collectables | Excluded from compensation | Trading cards, signed items, no payout |
| Glass, ceramics, stone derived items | Excluded from compensation | Breakage never paid |
| Antiques, paintings, prints, real fur | Excluded from compensation | Nothing paid |
| Batteries and items containing them | Prohibited | Not accepted in the network |
Jewellery is not treated as one block
There is no value threshold on jewellery as such. A costume or steel piece can take Full Cover up to £999 like any other item. What Evri excludes is the material: diamonds, precious stones and anything made largely of gold or silver. A £400 gold ring is therefore uninsurable with Evri, while a £400 fashion watch is not.
Evri claim windows and who can open one
A parcel is only treated as missing once it has been in the network for more than seven days, and only the sender can open the file, so a buyer who is waiting has to go back to the seller. For damage, keep the packaging and the photographs: they are what the file rests on.
Worked example: two £600 parcels
A £600 pair of trainers takes Full Cover and is paid at £600 if it is lost. A £600 ceramic vase, packed to perfection, is on the excluded list, so the same premium buys nothing at all. Insured with Secursus, both parcels cost £6, which is 1% of the declared value, and both are paid at their full declared value, up to the £900 that applies to Evri shipments.
Evri insurance compared with Secursus
| Point of comparison | Evri | Secursus |
|---|---|---|
| Ceiling | £20 included, £999 with Full Cover | £900 on an Evri parcel, £90,000 on other carriers |
| Gold, silver, diamonds | No compensation | Insured at declared value |
| Cameras, phones, laptops | No compensation | Insured at declared value |
| Glass and ceramics | No compensation | Insured after packaging validation |
| Basis of payment | Value declared at booking | Full declared value, no depreciation |
| Price | Quoted at booking | 1% of value, from £1.50 |
| Payment | After investigation | Within 3 days of validation |
When the included £20 is all you need
Light, cheap and replaceable goods are exactly what the free cover is designed for, and a claim on a £15 item is usually settled without friction. Look elsewhere as soon as one of three things is true: the contents pass £999, the goods are on the excluded list, or the parcel is one you could not afford to lose twice.
Compare other UK carriers
The same parcel meets a different rulebook at every carrier. DPD insurance caps liability at £100 unless you buy Extended Cover, Yodel insurance refuses any item worth more than £500, Royal Mail insurance goes to £2,500 but only on Special Delivery, Parcelforce insurance includes £150, GLS insurance has no dedicated cover, UPS insurance and FedEx insurance price declared value at about 1%, and DHL insurance charges £12 up to £800. For the full picture, compare parcel shipping solutions.
Why choose Secursus for your Evri insurance?
We cover the items that Evri won't, from pick-up to delivery.
Claims Paid Within 30 Days Maximum
Our dedicated claims team handles everything for you:
- Report your claim; we guide you through every step
- We assist you with the process with Evri
- Receive compensation within 30 days of confirmation of the loss or damage by Evri
Full Coverage up to £90,000
Our insurance covers most goods that are typically excluded:
- Watches and jewellery
- High-tech devices and mobile phones
- Vintage items and collectibles
- Second-hand goods
Shipping Tips & Prevention
Before shipping and insuring your parcel, you receive:
- Our shipping guidelines to protect your parcel
- Advice on packing and preparing goods for shipment
- Clear instructions to follow in the event of a problem
Evri insurance questions
Everything you need to know about insuring your Evri parcels with Secursus.
How much cover does an Evri parcel include?
Twenty pounds on every parcel except Postable, at no charge. Above that you choose Full Cover at booking, up to a ceiling of £999.
Can I insure an Evri parcel for more than £999?
Not with Evri. The £999 ceiling applies whatever the contents are worth, so a higher value parcel needs separate cover.
Does Evri compensate jewellery?
It depends on the material, not the price. Diamonds, precious stones and items made largely of gold or silver are excluded from compensation, while other jewellery can take Full Cover up to £999.
Are phones, laptops and cameras covered by Evri?
No. Electronic devices and displays, and photography and optical equipment, sit on the non compensation list, so they travel entirely at the sender's risk.
What happens if my Evri parcel contains something prohibited?
Prohibited goods, anything containing a battery for example, are not accepted in the network at all, and no compensation applies if they travel.
When can I report an Evri parcel as lost?
Once it has been with Evri for more than seven days. Only the sender can open the claim, so a recipient has to ask the seller to start it.
Can a claim be refused because of my packaging?
Yes. Evri does not compensate parcels it judges to have been packed inadequately, which is why photographs of the packed parcel are worth taking before you drop it off.
Does the declared value change what I get paid?
Directly. Compensation is capped at the value entered at booking, so a parcel declared at £50 and worth £400 is settled at £50.
What can I insure with Secursus on an Evri parcel?
The full declared value up to £900 per parcel, including the gold, diamonds, cameras and collectables Evri never compensates. Cover starts at £1.50.
How quickly is a Secursus claim paid on an Evri shipment?
Within 3 days of the file being validated, at the declared value, with no depreciation and no excess. You declare online within 14 days of shipping.
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