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Parcel insurance
Sign up and insure your parcel in just 2 minutes.
Insure a parcel
Sign up and insure your parcel in just 2 minutes.Secursus high value parcel insurance covers your valuable goods from loss, theft and damage for just 0,6% of their insured value. Tell me more...
Why use Secursus?
No need to request an insurance quote, our price is the same for everyone and for every destination.
Your parcel delivery can be insured for only 0,6% of its value, with a minimum of €5 per parcel. This rate applies to whatever goods you are sending.
Our insurance service promises a protection up to one euro, simply write down the exact value of your parcel when subscribing.
Proudly based in the Paris area in France, we currently charge in Euros only. If you wish to use another currency, you can simply convert at the closest value by using a currency converter such as XE.com.
We offer the fullest and most effective parcel insurance coverage on the market.
We cover a wide array of goods, even those considered "risky": high-tech, computers, watches, jewelry, luxury clothing, or vintage and collectible items.
Unlike with carriers, we will always refund the very last retail value of the insured item, even if the item is not brand new.
Secursus is a third party parcel insurance service, which means it cannot be combined with other insurance subscribed from a courier such as your local Post Office or Fedex.
However, if your carrier compensates part of the value of your parcel, our service will make up for the difference and transfer you the remaining amount.
Our goal is to offer you a parcel insurance service easy and ready to use as soon as you sign up.
Signing up is quick and allows you to secure your future parcel deliveries.
Payment is done on a case-by-case basis. Our service doesn’t require prepaid credits, and no need to subscribe or commit to a number of parcels.
Therefore, it is open to everyone, whether you are an individual or a business.
For safety reasons, all your personal data is strictly confidential and we do not have access to your bank account information, which are secured by Stripe, our trusted partner dedicated to safe payment solutions.
Compensation
Which items are covered?
Aside from the handful of exceptions detailed here, Secursus insures all items, both new and used. All items are insured for their most recent sale value.
Which carriers do we cover?
Secursus parcel insurance covers all carriers offering a signed-for delivery service.
The sole exclusions are carriers that ship goods via river or sea and carriers that rely on non-specialised service providers for the last mile delivery of their parcels.
How are compensation claims handled?
If your item is lost, stolen or broken, please submit a claim by filling in this form.
Once all the necessary documents have been added to your file and your claim is complete, your compensation will be paid within 30 days.
Latest posts
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How to insure your valuable parcel on Secursus?
We set up Secursus to make insuring your parcels as easy as possible. You can insure a parcel in less than 2 minutes. Read the post
Integration solutions
Keen to insure all your parcels directly from your website, CRM or app? Then integrate the Secursus solution!
Frequently Asked Questions
Does Secursus insure parcels worldwide?
Secursus insures parcels worldwide except for countries at war or under international embargo. Our team speaks English, French and Italian and we plan to open our service to Spain, Germany, Netherlands and China in the next couple of months.
Can I use the service only once?
Yes you can, that’s why we created this service. Once a year or hundreds a day, our insurance service is open to everyone.
Only pay for what you actually insure and receive a full refund in case of loss, theft and damage.
What are the accepted carriers?
Secursus accepts thousands of carriers worldwide. Your carrier must offer a direct signed-for delivery service and must have a tracking system. Parcels shipped by parcel shops such as grocery stores, supermarkets etc. are not covered, as well as parcels shipped by sea/marine containers.
What are the excluded carriers?
Carriers offering delivery through parcel shops are not covered at this time. We also do not cover parcels shipped by sea containers.
When should I insure my parcel?
You must insure your parcel no later than the day of departure.
You can of course insure it earlier if you already know the tracking number.
When should I make a claim?
The first thing you need to do is to send your claim to your carrier. You must then send your complaint to Secursus no later than 14 days after the original withdrawal date of the parcel.
We also recommend that you check the parcel tracking daily.
A quick reaction increases the chances of recovery.
What proof of value should I provide?
Secursus accepts invoices from official stores as well as online receipts from Ebay, PayPal, etc.
We also accept certificates of sale between 2 individuals, in case you don't actually have the purchase invoice.
My parcel is late, what should I do?
If your parcel has not been delivered within 14 days, please send us an email to open a claim.
We will open a precautionary claim and you will be covered until delivery.
What is the best way to contact Secursus?
The best way to contact us is by email. Our team speaks English, French and Italian. We receive many technical questions which often require written answers.
If you need to speak to one of our agents, please send us an email and we will call you back.
How can I insure a parcel ?
You can insure your valuable parcel on Secursus at the best possible rate, only 0,6% of the value. Just sign-up, add a payment card and click on « insure a parcel ».
Want to use the Secursus service ? Insure a parcel
