Parcel insurance

Secursus is a 2018-established insurance broker. We are licensed in 28 countries and have insured the shipments of 15,000 different shippers as of today. Your insurance claims are paid by A+ insurance companies with which we are affiliated. The majority of our customers are online merchants who ship expensive items and therefore require insurance.

You must insure your parcel no later than the day of shipment. Of course, you can insure it earlier if you already know the tracking number.

You can insure your parcel at the best price and with just a few clicks using Secursus parcel insurance. Sign up in 1 minute, enter a payment card, and then fill out our insurance form with your tracking number and the value of your package. Be sure to read our instructions and conditions before subscribing to the insurance.

No. When subscribing, we ask you to read our packaging instructions and accept our terms and conditions.
Once this is done, your insurance order will be automatically accepted.

In case of any issues, you will be in direct contact with our in-house claims handlers. You can easily add your documents and communicate with our teams online. Be sure to read our instructions that explain the necessary compensation documents.

Claims are paid by instant bank transfer. We do not offer any other payment options.

Log in to your Secursus customer area and click on « Claims », then select the package concerned by your request.

We accept all "express" carriers with parcel tracking services and all European postal services, including the UK Royal Mail.
You will need to choose a shipping method that requires a mandatory signature.

The primary insurance policy does not cover marine/seaborne shipment of goods. Please contact us for a personalized quote if you require marine cargo insurance.

Email is the best way to contact us : contact@secursus.com
Our team can assist you in English, French, Spanish, and German. Many of the technical questions we receive require written responses.
Email us if you need to speak with one of our agents, and we will call you back.